Just finished reading Magic Words by Jonah Berger and my notes follow.

1/ Most of us spend a significant amount of time in assembling the thoughts we want to convey, but assume the words to convey them as a given.
2/ This book – written by a professor of business – takes the view that the specific words we choose to communicate have an enormous impact on the listener.
3/ Since words paint an image in the listener’s head, the same idea presented differently can paint a very different image. ...